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How do I cancel my subscription?

You can cancel your Foxy subscription anytime from inside the app.

Steps

  1. Open your Profile menu (top-right avatar).

  2. Tap Subscription & Billing.

  3. Scroll to the bottom of the page and tap Cancel subscription (in red).

  4. Step 1 — Survey: pick a reason from the list. If you choose "Other," fill in the text box (you'll be blocked from continuing if you don't). Tap Next.

  5. Step 2 — Confirmation: on the final screen, tap Confirm and cancel to complete the cancellation.

What happens after you cancel

  • Your subscription stays active until the end of your current billing period

  • You can keep using your remaining credits during that time

  • Once the cycle ends, you'll lose the ability to spend credits — but your credits, characters, and gallery stay safely in your account

  • Resubscribe anytime to unlock your credits again

How to check the cancellation went through

Go back to Profile menu → Subscription & Billing. If the cancellation completed, the page will reflect that. If it still shows an active subscription, the flow didn't finish — go through the steps again and make sure you tap the final Confirm and cancel.

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