The fastest way to reach our team is through the in-app support chat.
From inside the app
Open your Profile menu (top-right avatar).
Tap Support.
Send us a message.
What to include in your message
To help us respond faster and more accurately:
The email address tied to your Foxy account
A clear description of what's going on
Screenshots if relevant
The device and browser you're using
Response times
We aim to respond within a few hours, and most of the time it's much faster. For more, see What's the typical response time from support?
