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How can I contact Foxy support?

The fastest way to reach our team is through the in-app support chat.

From inside the app

  1. Open your Profile menu (top-right avatar).

  2. Tap Support.

  3. Send us a message.

What to include in your message

To help us respond faster and more accurately:

  • The email address tied to your Foxy account

  • A clear description of what's going on

  • Screenshots if relevant

  • The device and browser you're using

Response times

We aim to respond within a few hours, and most of the time it's much faster. For more, see What's the typical response time from support?

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