Foxy uses a subscription-based billing model. Here's how it works.
Your subscription
You're charged at the start of each billing period — monthly or annually, depending on the plan you chose
Each billing period, your plan's credit allotment is added to your account
Your card on file is charged automatically; you can update it anytime via Profile menu → Subscription & Billing
Upgrades
If you upgrade your plan mid-cycle, the change is immediate. You're charged the full price of the new plan (not just the difference — upgrades aren't prorated) and you receive the new plan's full credit allotment right away. Your billing date resets to the day of the upgrade.
Downgrades
Downgrades take effect at the end of your current billing cycle. You keep your current plan's features until then.
Top-up credit packs
Need extra credits without changing your plan? You can buy top-up packs (50, 200, 500, or 1,500 credits) anytime via Profile menu → Purchase credits. Top-ups are one-time charges and don't change your subscription cycle.
Refunds
See our refund policy for the conditions under which refunds are available.
Need help?
For any billing question we don't cover here, open chat with us via the Profile menu → Support.